Last updated on Feb 12 2024
For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean AYUSH GOEL & ASSOCIATES, whose registered/operational office is 290 Deepali Enclave, Pitampura, North West Delhi DELHI 110034 . "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
Your use of the website and/or purchase from us are governed by following Terms and Conditions:
The content of the pages of this website is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
Our website contains material which is owned by or licensed to us. This material includes, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.
You may not create a link to our website from another website or document without AYUSH GOEL & ASSOCIATES's prior written consent.
Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India .
We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
Last updated on Feb 12 2024
AYUSH GOEL & ASSOCIATES is committed to providing excellent service to our valued customers. Our cancellation and refund policy for virtual monthly memberships in our health consultancy business is outlined below:
Cancellation Policy: Cancellations: Customers may request cancellations within 2-3 days of placing the order. However, if the order has been communicated to our consultants and they have initiated the process, we may not be able to accommodate the cancellation request.
Perishable Services: We regret to inform you that cancellation requests for perishable items, such as personalized health plans, cannot be accepted. Refund or replacement will only be considered if the customer establishes that the quality of the service delivered is not satisfactory.
Damaged or Defective Services: If you receive a service that is damaged or defective, please report it to our Customer Service team within 2-3 days of receiving the service. The request will be entertained after our consultants have verified and confirmed the issue.
Mismatched Expectations: If you believe that the service received does not align with what was presented on our platform or does not meet your expectations, kindly bring it to the attention of our customer service within 2-3 days of receiving the service. Our Customer Service Team will thoroughly investigate your complaint and make an appropriate decision.
Warranty-Related Complaints: For services that come with warranties from our consultants, any complaints or issues should be directed to them for resolution.
Refund Policy: In the event that a refund is approved by AYUSH GOEL & ASSOCIATES, it will take 6-8 days for the refund to be processed and credited to the end customer.
We appreciate your understanding and cooperation in adhering to our cancellation and refund policies as we strive to provide the best virtual health consultancy services. If you have any questions or concerns, please feel free to reach out to our Customer Service Team.
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